Comments on: I can see clearly now.. http://blog.chipin.com/2007/01/26/i-can-see-clearly-now/ Ecommerce for Web 2.0 Mon, 28 Nov 2011 04:41:36 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Danya http://blog.chipin.com/2007/01/26/i-can-see-clearly-now/comment-page-1/#comment-7561 Danya Sat, 27 Jan 2007 21:52:21 +0000 http://blog.chipin.com/2007/01/26/i-can-see-clearly-now/#comment-7561 LOL @ "Your support email ticket arrived six minutes ago and you posted this comment four minutes ago. I think we are being reasonable in how we operate." I'd actually emailed & called like yesterday and still hadn't heard anything...BUT! For the record...I DID get to speak to someone just now and I do understand where you guys are coming from. I did appreciate someone being able to be in the office and respond to my question so gracias, people, and I so look forward to what you guys will be doing in the future! D LOL @ “Your support email ticket arrived six minutes ago and you posted this comment four minutes ago. I think we are being reasonable in how we operate.”

I’d actually emailed & called like yesterday and still hadn’t heard anything…BUT! For the record…I DID get to speak to someone just now and I do understand where you guys are coming from. I did appreciate someone being able to be in the office and respond to my question so gracias, people, and I so look forward to what you guys will be doing in the future!

D

]]> By: carnet http://blog.chipin.com/2007/01/26/i-can-see-clearly-now/comment-page-1/#comment-7560 carnet Sat, 27 Jan 2007 21:41:10 +0000 http://blog.chipin.com/2007/01/26/i-can-see-clearly-now/#comment-7560 Oh yeh, please visit our prior blog posting explaining our fees. http://blog.chipin.com/2007/01/10/chipin-fees/ Oh yeh, please visit our prior blog posting explaining our fees. http://blog.chipin.com/2007/01/10/chipin-fees/

]]> By: carnet http://blog.chipin.com/2007/01/26/i-can-see-clearly-now/comment-page-1/#comment-7559 carnet Sat, 27 Jan 2007 21:40:05 +0000 http://blog.chipin.com/2007/01/26/i-can-see-clearly-now/#comment-7559 Dayna, We have a commitment to respond to your email/support inquiries within 24 hours. Your support email ticket arrived six minutes ago and you posted this comment four minutes ago. I think we are being reasonable in how we operate. To answer your question, we offer a FREE service for users who choose to use their own Paypal account. We charge a 3.9% fee to users who ask Chipin to hold the funds. We do not have the high volumes that Payapl has and are unable to offer our services for anything lower due to risk management and other "inherent" costs of doing business. I welcome you to sign up for a Paypal account and use our service absolutely free. I hope that answers your question. Please do not hesitate to contact us via email for your support questions. As a very small startup company we do not waste our money having someone sit by the phone 24/7. We would rather be working to improve our product. We are committed to providing a response to your support emails within 24 hours. Dayna,

We have a commitment to respond to your email/support inquiries within 24 hours. Your support email ticket arrived six minutes ago and you posted this comment four minutes ago. I think we are being reasonable in how we operate.

To answer your question, we offer a FREE service for users who choose to use their own Paypal account. We charge a 3.9% fee to users who ask Chipin to hold the funds. We do not have the high volumes that Payapl has and are unable to offer our services for anything lower due to risk management and other “inherent” costs of doing business. I welcome you to sign up for a Paypal account and use our service absolutely free. I hope that answers your question. Please do not hesitate to contact us via email for your support questions.

As a very small startup company we do not waste our money having someone sit by the phone 24/7. We would rather be working to improve our product. We are committed to providing a response to your support emails within 24 hours.

]]> By: Danya http://blog.chipin.com/2007/01/26/i-can-see-clearly-now/comment-page-1/#comment-7558 Danya Sat, 27 Jan 2007 21:32:40 +0000 http://blog.chipin.com/2007/01/26/i-can-see-clearly-now/#comment-7558 I can't clearly understand how ChipIN operates when it appears TOTALLY unaccountable to the public (no one answers the phone numbers you post and no one answers your email.) Your commission rate is higher than PayPal. I do not clearly understand how ChipIn works differently? D I can’t clearly understand how ChipIN operates when it appears TOTALLY unaccountable to the public (no one answers the phone numbers you post and no one answers your email.)

Your commission rate is higher than PayPal. I do not clearly understand how ChipIn works differently?

D

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